WILLOW CREEK
WILLOW CREEK
custom furniture
Our 100% Money Back Garantee
Willow Creek & Co.Custom Furniture offers a 100% Money Back Guarantee. If any item is defective due to craftsmanship, we will replace or repair it for free or give a 100% Money Back Guarantee in the first 60 days. After the 60 day's we will repair or replace the item up to a year. Return shipping will be the responsibility of the Buyer.
The decision to replace or repair the item is at the sole discretion of Willow Creek & Co.
We can provide a digital "picture story" of your furniture as it is transformed from raw wood into your beautiful custom furniture
.
This will create confidence in your purchases, so there will be no surprises or disappointments when your furniture arrives. We will communicate thoroughly from the beginning to be sure that we are on the same page, and fully understand EXACTLY what you are imagining for your new custom furniture. We want you to be comfortable and confident with your decision to purchase your new furnishings from Willow Creek Custom Furniture. Your complete satisfaction and approval are our #1 priority!
The decision to replace or repair the item is at the sole discretion of Willow Creek & Co.
We can provide a digital "picture story" of your furniture as it is transformed from raw wood into your beautiful custom furniture
.
This will create confidence in your purchases, so there will be no surprises or disappointments when your furniture arrives. We will communicate thoroughly from the beginning to be sure that we are on the same page, and fully understand EXACTLY what you are imagining for your new custom furniture. We want you to be comfortable and confident with your decision to purchase your new furnishings from Willow Creek Custom Furniture. Your complete satisfaction and approval are our #1 priority!
*Normal wear and tear.
*Damage or appearance changes from improper care or storage after delivery.
*Slight variations in appearance (normal shrinkage, swelling, hairline cracks, minor warping, etc.) which result from normal expansion and contraction of wood as it responds to climate changes within the home. Please read our Care Page
*Slight variations in appearance and craftsmanship which result from the pieces being individually handcrafted.
*Damage from exposure to extremely high or low humidity, or rapid temperature changes, after delivery.Or direct sunlight or sun heat.
*Damage resulting from accidents, abuse, improper use, or negligence after delivery, including but not limited to burns, scuffs, watermarks, scratches, pet damage, or damage from cleaning products.
*Damage resulting from commercial or outdoor use. Repairs not performed or authorized by Willow Creek & Co..
In addition, our warranty does not cover the following EXCEPTIONS:
Implied Warranties, and Consequential and Incidental Damages:
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. WILLOW CREEK & CO MAKES NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THESE AND ALL OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. "Implied warranties" mean any warranties that the law sometimes implies to have been given by the seller even though they are not set out in writing
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. WILLOW CREEK & CO MAKES NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THESE AND ALL OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. "Implied warranties" mean any warranties that the law sometimes implies to have been given by the seller even though they are not set out in writing